Shipping policy

Shipping Policy
Last updated: September 2026

At Aurabelle Health & Beauty, we want your order to arrive safely and on time.

📦 Processing Time
Orders are processed and prepared for shipping after your payment has been successfully confirmed.

Please allow 1–2 business days for your order to be processed.

🚚 Delivery Time
Once your order has been processed, delivery typically takes 5–7 business days within South Africa.

Please note that delivery times are estimates and may occasionally be affected by courier delays, public holidays, weather, or other circumstances outside our control.

📍 Order Tracking
Once your order has been shipped, you may receive tracking information via email or SMS where available.

Please make sure your delivery address and contact details are correct when placing your order.

📦 Delivery Issues
If your order has not arrived within the expected delivery timeframe, please contact us at [your customer service email] with your order number and delivery details, and we'll assist you.

❗ Incorrect Delivery Information
Aurabelle Health & Beauty is not responsible for delays caused by incorrect or incomplete delivery information provided at checkout. If you notice an error in your delivery address, please contact us as soon as possible after placing your order.

🇿🇦 South Africa
We currently deliver within South Africa.

Questions about your order?
Contact us at [aurabellestore@email.coml] and we'll be happy to help.